Shipping policy

Last updated: September 18, 2026

We currently ship orders to the destinations available at checkout.

Processing Time

Orders are generally processed within [2-5 business days] after payment is successfully received.

Processing times may be longer during holidays, promotions, product launches, or periods of unusually high order volume.

Shipping Times

Estimated shipping times are:

Canada: [6–12 business days]

United States: [6–12 business days]

International: [8–12 business days]

These are estimates rather than guaranteed delivery dates.

Delivery times may be affected by the shipping carrier, customs processing, weather, holidays, incorrect address information, or other circumstances outside our control.

Shipping Costs

Available shipping options and applicable shipping charges are displayed during checkout.

We may offer free shipping on qualifying orders when stated on our website or at checkout.

Order Tracking

When tracking information is available, it will be provided to the email address associated with your order.

Tracking information may take some time to become active after an order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.

Delayed or Lost Orders

If your order appears to be significantly delayed or tracking indicates a delivery issue, please contact us at [Greezymrt@gmail.com] with your order number.

We will work with the applicable shipping provider or fulfillment partner to investigate the issue.

Customs, Duties, and Taxes

For international orders, additional customs duties, taxes, brokerage fees, or other import charges may apply depending on the destination.

Where applicable, these charges may be the responsibility of the customer.

Customers are responsible for complying with applicable import requirements in their country.

Contact

If you have questions about shipping, please contact:

Email: [support@wickfern.com]